Privacy
Privacy Policy
Last updated: February 2, 2026
This Privacy Policy describes how Navi-Pro (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website (“Website”) and in connection with the sale and support of our products (“Products”).
We are committed to protecting your privacy and handling personal information responsibly.
1. Scope and Application
This Privacy Policy applies to:
Visitors to our Website
Customers who purchase our Products
Individuals who contact us for support, warranty, or inquiries
This Policy does not apply to third-party websites, services, or platforms linked from our Website.
2. Personal Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
Name
Email address
Billing and shipping address
Phone number
Payment-related information (processed by third-party payment providers)
Communications with us (support requests, emails, warranty claims)
Information Collected Automatically
IP address
Browser type and operating system
Device identifiers
Pages visited and interaction data
Automatic data is collected using cookies or similar technologies to operate and improve the Website.
3. How We Use Personal Information
We use personal information for the following purposes:
Processing and fulfilling orders
Providing customer support and warranty service
Communicating about purchases, updates, or service-related matters
Improving our Website, Products, and services
Detecting fraud, misuse, or security issues
Complying with legal and regulatory obligations
We do not sell personal information.
4. Legal Basis for Processing (International Users)
Where required by applicable law, we process personal information based on:
Your consent
Performance of a contract (order fulfillment, warranty service)
Compliance with legal obligations
Our legitimate business interests, where such interests are not overridden by your rights
5. Cookies and Similar Technologies
We use cookies and similar technologies to:
Enable essential Website functionality
Analyze Website performance and usage
Improve user experience
You may adjust your browser settings to disable cookies, but some Website features may not function properly as a result.
6. Sharing and Disclosure of Information
We may share personal information with trusted third parties only as necessary, including:
Payment processors
Shipping and logistics providers
IT and hosting service providers
Professional advisors (legal, accounting)
Government authorities and others where required by law
Third parties are required to protect personal information and use it only for the purposes specified.
7. International Data Transfers
Personal information may be stored or processed outside Canada, including in jurisdictions with different data protection laws.
When personal information is transferred internationally, we take reasonable steps to ensure it is protected in accordance with this Privacy Policy and applicable law.
8. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Policy
Meet legal, accounting, or regulatory requirements
Resolve disputes and enforce agreements
When no longer required, personal information is securely deleted or anonymized.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Withdraw consent, where applicable
Request deletion of personal information, subject to legal requirements
Requests may be subject to verification and lawful limitations.
11. Children’s Privacy
Our Website and Products are not intended for individuals under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting on the Website.
Continued use of the Website or Products after changes constitutes acceptance of the updated Policy.
13. Contact Information
If you have questions about this Privacy Policy or our privacy practices, contact:
Navi-Pro
info@Navi-Pro.com
Calgary, Alberta